Terms & Conditions

1. Introduction

INFIX KYC FZE with website address www.infixrisktech.com (the “Website”), a legal entity established in the Emirate of Sharjah (“we”, “us” or “our”). References to “you”, “User”, “your” and “yours” are references to the person(s) accessing our website (as defined below). In context of an entity, a reference to “you”, “your”, “yours” bears reference to “your entity”, which may be a sole proprietorship, partnership, or a company.

These Terms and Conditions of Use (“Terms of Use”) apply to the INFIX KYC FZE (“INFIX KYC”) official website www.infixrisktech.com (“Website”) and the Website is the property of INFIX KYC.

Please review this entire Terms of Use before you decide whether to accept it and continue with the access to Website and/ or registration process.

2. Acknowledgement

By accessing the Website, and/or by registering on the Website, you agree to comply with these terms of use and our Privacy Policy (together as “Legal Terms”). If you do not agree to our Legal Terms, do not access, view, or otherwise use any of our Website or register as a User.

3. Purpose and Scope

The Website shall be operated by us and accessed by you in accordance with the Legal Terms. Upon ordering a Service on the website, you agree that that the commercial relation between you and INFIX KYC shall be contractually governed by the Legal Terms.

4. Access Conditions

  1. You shall only use the Website for lawful purposes.
  2. The information relating to the Services may be uploaded by us or such other parties authorized by us either as part of the Legal Terms or through other arrangements entered between us and such other parties.
  3. You are responsible for your internet connection to access the Website on your computer and/or mobile device. You are also responsible for ensuring that any person who accesses the Website through your internet connection, computer or mobile device is aware of our Legal Terms and complies with them.
  4. You must not use the Website:
    • in any way that is unlawful, abusive, libellous, obscene, threatening or is otherwise prohibited by the Legal Terms;
    • to harm or attempt to harm minors in any way;
    • to send, knowingly receive, upload, download, use or re-use any material which is in breach of the Legal Terms; or
    • transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (“Spam”).
  5. While we endeavour to ensure that the Website is available twenty-four (24) hours a day, access to the Website may be suspended temporarily and without notice including, without limitation, due to a system failure, maintenance, repair or for reasons beyond our control. You agree that we shall not be liable if for any reason the Website is unavailable at any time or for any period.
  6. Access to the Website is permitted on a temporary basis. We reserve all rights to deny or restrict access to the Website, whether temporarily or permanently, by any person or organisation, or to block access from a particular computer and/or mobile device to the Website, at any time, without any liability and without ascribing any reasons whatsoever.

5. Use of Content and Website Links

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sound, music, artwork and computer code (collectively, “Content”) including but not limited to design, structure, selection, coordination, expression, “look and feel” and arrangement of such Content, contained on the Website is owned, controlled or licensed by or to INFIX KYC and is protected by the worldwide copyright laws. Unless expressly stated otherwise, you may:

  • only use Our Content for your personal, non-commercial use;
  • not copy, reproduce, republish, upload, post, translate, transmit, publicly display, encode, or distribute any of Our Content; and
  • not, without our prior written permission:
    • (i) redistribute any of Our Content (for example by using it as part of any library, archive or similar service);
    • (ii) remove any copyright or trademark notice from Our Content; or
    • (iii) create any database by downloading and storing any of Our Content.


  • You shall not create any link from or to our Website without our prior written consent.
  • Content from a third-party provider available on or through the Website may not be duplicated, distributed, published, transferred, transmitted, copied, altered, sold, used to create derivative works or otherwise misused. You must comply with all terms disclosed to you as required from time to time by any third-party service provider of data or services to the Website, including but not limited to, where necessary, entering into a direct agreement with such third party in respect of your use of their data. For the avoidance of any doubt, although the Website may contain or make a reference to trademarks or other proprietary intellectual property rights of our partners or other third parties, you agree that no licence to or right in any of these trademarks or other proprietary intellectual property rights is granted to or conferred upon you by reason of such reference.
  • You agree that any rights not expressly granted in the Legal Terms are reserved.

If you breach any of the provisions in the Legal Terms then your permission, to use the Website and any of its Content, automatically terminates and you must immediately delete or destroy any downloaded or printed extracts of Our Content from the Website

6. Use of Website and its Limitations

  • We may establish general practices and limits concerning use of the Website. We reserve the right to change, suspend or discontinue any aspect of the Website or any of the Services mentioned on the Webiste at any time, including hours of operation or availability of our Services, without notice and without liability. We also reserve the right to impose limits on certain features (if need be) or restrict access to parts or the entire Website without notice and without liability.
  • We do not warrant that the functioning of the Website will be uninterrupted or error free, and we shall not be responsible for any service interruptions (including, but not limited to, power outages, system failures or other interruptions).
  • We may limit or suspend your use of the Website at any time, in our sole and absolute discretion.

7. Rating Process

“Ratings” refers to any ratings and/or comments posted by any User on the Website. By posting a Ratings on the Website, you warrant that:

  • You are or have been a User through the Website;
  • The statements of fact reflected in the Ratings posted by you are true;
  • The opinions reflected in the Ratings posted by you are genuine and honestly held by you;
  • You will not use obscene or offensive language or submit any material that is, or may potentially be, defamatory, abusive or hateful, an invasion of anyone’s privacy, harmful to other Users, harmful to the business interests of the Website, or encourages conduct that would constitute a criminal offence, give rise to civil liability, or otherwise violate any local, national or international law or regulation;
  • You will not submit or post any material which constitutes junk mail or unauthorized advertising, including solicitation of other Users to buy or sell services without our prior written consent;
  • The Website shall not be responsible for screening, editorial, or other control over ratings, comments or other content and you acknowledge that the Website may include material that could be deemed distasteful, misleading, inaccurate, offensive, or otherwise objectionable; and
  • The Website assumes no responsibility or liability for the preservation of content on the Website and we may modify or remove it at our sole discretion.

8. Data Protection

Any personal data you may have submitted (at any point of time) while accessing the Website will be processed and protected in accordance with our privacy policy. The privacy policy is an integral part of the Terms of Use. Please see our Privacy Policy for more information about how we gather, process, use, disclose, and manage personal data.

9. Reporting Offensive or Illegal Content

We do not wish to see harmful, offensive, or illegal content on our Website. If you have any concerns about any Content that appears on the Website or you believe that such Content is harmful, offensive or infringes your rights (such as your intellectual property rights), please contact us via email at “[email protected]” with the following information in sufficient detail:

  • the location of the harmful/infringing/offensive content on the Website;
  • a brief description of why you consider the content to be harmful, offensive or infringing and a statement confirming that you have a reasonable and honest belief that use of the content is not authorised;
  • a brief description of, and information related to, the copyright work which you believe is infringed (if applicable); and
  • your contact details.

We will remove any of Our Content and User-Generated Content if we reasonably believe it to be in breach of Legal Terms without prior notice to you.

10. Viruses, Hacking and Other Offences

You must not:

  • Misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful;
  • attempt to gain unauthorised access to Website, the server on which Website is stored, or any server, computer or database connected to the Website; or
  • attack Website via a denial-of-service attack or a distributed denial-of-service attack;
  • use any software, program, algorithm, device or any similar or equivalent manual process to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website;
  • probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website;
  • reverse look up, trace or seek to trace any information on any other user of or visitor to the Website, or any other Client.
  • Any breach of this clause immediately ends your right to access the Website and is a criminal offence which we will report to the relevant law enforcement authorities and co-operate with them by disclosing your identity.
  • We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, virus or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your access to the Website or to your downloading of any material that is Posted on it, or on the Website linked to them.

11. Right to Refuse Services

We reserve our right to refuse any and/or all our services to any User without giving any reason or explanation thereto, and cannot, under any circumstances, be held responsible for such refusal.

12. Third Party Copyright

Some of the content used on the Website (such as, but not limited to, images and/or audio-visual material) may be the copyrighted works or logos of third-party organisations, who reserve all their rights in such content. These third parties shall be entitled to the benefit of the Legal Terms in respect of their content as if they were “we” and shall be bound accordingly

13. News by E-Mail

We may give you the option to subscribe to any e-mail news service so that your use of any information received in this manner will be subject to the Legal Terms.

14. Privacy Policy

The personal information that you provide to us will only be used by us in accordance with our privacy policy. Our privacy policy, however, does not apply to Third-Party Websites.

Our privacy policy is hereby incorporated into the Legal Terms as though fully set forth herein. By agreeing to the Legal Terms, you also give your consent to the way we handle your personal information under that Privacy Policy.

15. Disclaimer

  • The content of the website is distributed to you without any warranty of any kind. We and any provider of third-party content or their respective agents disclaim any and all warranties, either express or implied, including without limitation, warranties of title or implied warranties of fitness for a particular purpose, with respect to the website and its content.
  • Information on the website is provided on an “as is”, “as available” basis and to the fullest extent permitted by law. We and any provider of third-party content or their respective agents do not give or make any warranty or representation of any kind, whether express or implied, in respect of such information whether in respect of the website. You expressly agree that the entire risk as to the quality and performance of the service and the accuracy or completeness of its content is assumed solely by you.
  • You will access the information offered by us on the website at your own risk and we do not accept any responsibility for any losses that you may suffer as a result of the use of the website services.
  • We and any provider of third-party content or their respective agents:
  • Make no express or implied condition, warranty, representation or undertaking as to the accuracy, adequacy, completeness, reliability or timeliness of its content and the information, material, services or the error-free use of the website. Our content and the information, material, services outlined in the website may be out of date, and we make no commitment to update such content. You acknowledge that any reliance upon such content shall be at your sole risk; and
  • Do not represent or warrant that the website will be available or that it will meet your requirements, that access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of transmitted information, that no viruses or other contaminating or destructive properties will be transmitted or that no damage will occur to your computer system. You have sole responsibility for adequate protection and back up of data and/or equipment and for undertaking reasonable and appropriate precautions to scan for computer viruses, other contamination or destructive properties.

16. Limitation of Liability

Our Content is for your general information and use only and is not intended to address your particular requirements. While we aim to update the Website regularly, any of Our Content may be out of date and we assume no responsibility for not updating it. In particular, Our Content do not constitute any form of advice, recommendation or arrangement to you by us and is not intended to be relied upon by you in making (or not making) any particular decision.

  • We have no liability to you because of:
    • any reliance you placed on Our Content; and
    • any arrangement made between you and any third party named on Website, which was made at your sole risk and responsibility.
  • Because of the number of sources from which we obtain Our Content and the nature of electronic distribution via the internet, we do not give any warranties in respect of the Website or the Website Services. In particular, the Website Services are provided on an “as is” basis. We disclaim all warranties, conditions or duties of every nature whatsoever (except any duties of good faith), including without limitation, any implied warranties of merchant ability, of fitness for a particular purpose, any express or statutory warranties, and any warranties or duties regarding accuracy or timeliness. In addition, we do not warrant that the Website Services are free from infection by viruses or anything else that has contaminating or destructive properties.
  • To the fullest extent allowed by applicable law, you agree that we will not be liable to you and/or any third party for any consequential or incidental damages, including loss of business, income or revenue, lost profits or contracts, loss of data, privacy or goodwill, failure to meet any duty including but not limited to any duty of good faith or any indirect, special, or punitive damages whatsoever that arise out of or in connection with the use of the Website or the Website Services or any breach of Legal Terms by us, even if we have been advised of the possibility of such damages.
  • Damage or loss resulting from the use of postal services, telegraph, telex, facsimile, telephone, other means of communications or means of transportation, especially loss resulting from delay, misunderstanding, mutilation, abuse by third parties or duplication of copies, shall be borne by you, unless we have acted with gross negligence.
  • We cannot be held responsible either in the event of a breakdown of any of the communication means necessary for the performance of our Website under Legal Terms or for any mail or calls received for the purposes of our Website under Legal Terms.
  • Notwithstanding the provisions of this part, our liabilities will not be limited to any that cannot be excluded or limited by law.
  • You agree to fully indemnify, defend and hold us and our Affiliated Company, and their respective officers, directors, owners, agents, information providers and copyright owners from and against any and all claims, losses, costs and expenses (including attorneys’ fees) incurred by any such party in connection with any claim arising from your use of or connection to the Website, or from any breach by you of the Legal Terms.

17. Legal Advice

Whilst we endeavour to provide true and correct information on our Website, we are not providing legal advice and no attorney-client relationship is formed.

18. Governance

  • The Legal Terms represent the entire understanding and agreement between us and you, concerning your use of the Website and Our Content. Any and all previous courses of dealing, written or oral understandings, discussions, representations, correspondence and communications between us and you relating to the matters covered by the Legal Terms are hereby superseded. You agree that you have not relied upon, and will have no remedy in respect of, any warranty, statement, representation or understanding made by us or any other party unless it is expressly set out in the Legal Terms.
  • If any provision of these Legal Terms is held by any competent authority to be invalid or unreasonable in whole or in part, the validity of the other provisions of these Legal Terms and the remainder of the provision in question shall not be affected.

19. Severability

If any term or condition contained herein is or may become, under any written law, or is found by any court or administrative body or competent jurisdiction to be illegal, invalid, prohibited or unenforceable then such term or condition shall be ineffective to the extent of such illegality, being void, invalidity, prohibition or unenforceability. However, such invalidity or unenforceability shall not affect the other Legal Terms which shall remain in full force and effect. If any part of the Legal Terms is so found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the term in question shall apply with such modification as may be necessary to make it valid and enforceable.

20. Changes to the Legal Terms

INFIX KYC reserves the right, at its sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time. It is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Website following posting of changes will mean that you accept and agree to the changes. As long as you comply with the Terms of Use, INFIX KYC grants user a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

21. Choice of Law and Jurisdiction

Legal Terms are governed by, and construed in accordance with, the laws of the United Arab Emirates applicable in the Emirate of Sharjah.

Any dispute arising out of or in connection with the Legal Terms, including any question regarding its existence, validity or termination, shall be subject to the exclusive jurisdiction of the Courts of Sharjah.

22. Contact Us

Any queries or comments about the Website or the Legal Terms should be directed via [email protected]